Legal
Privacy Policy
This Privacy Policy explains how Mjollnir.in collects, uses, stores, and protects your personal information in connection with our website, mobile application, and mobility rental services.
Mjollnir.in, operated by PROJECT-R MOBILITY PRIVATE LIMITED, provides rental services for bicycles, electric cycles, and other mobility vehicles through its digital platforms.
By accessing or using our website, mobile application, or services, you consent to the collection and use of information in accordance with this Privacy Policy. The terms "User", "You", or "Customer" refer to any individual accessing or using our services.
The Company reserves the right to modify or update this Privacy Policy at any time. Any updates will become effective once published on this page.
Introduction
Your privacy is important to us. PROJECT-R MOBILITY PRIVATE LIMITED is committed to protecting the personal information shared by users while accessing our services.
This policy describes how we collect, manage, and safeguard personally identifiable information ("Personal Information").
Personal Information includes but is not limited to:
Users may browse certain sections of our platform without revealing personal information. However, access to rental services requires the submission of certain personal details.
We do not sell or trade personal information to third parties except where necessary to provide our services or comply with legal obligations.
Information We Collect
Device and Technical Information
Location Information
We may collect your geographic location when you use our services for purposes including:
Account Information
When registering, you may be required to provide:
Users may also sign in through third-party authentication services such as Google. In such cases, we collect only the information made available through those services.
Ride and Usage Data
Emergency Contact Information
Users may optionally add emergency contact numbers within the application. These contacts may be notified if the user activates emergency features during a ride.
Purpose of Data Collection
Personal data is collected and processed for the following purposes:
We may also use data to improve product features, analyze usage patterns, and enhance the user experience.
Consent and Information Sharing
By using our platform, you consent to the collection and use of your information as described in this Privacy Policy. Your information may be shared only in the following circumstances:
Service Providers
Trusted partners including payment processors, technology partners, and customer support providers. They are obligated to protect your data.
Legal Compliance
When required to comply with legal obligations, court orders, government authorities, or to protect the rights and safety of users or the Company.
Business Transfers
In the event of a merger, acquisition, or sale of assets. Users will be notified if their data becomes subject to a different privacy policy.
Payment Processing
Payments made through our platform may be processed by third-party payment service providers including digital payment gateways and financial institutions.
Payment providers may collect necessary transaction information to process payments securely. Users must review and agree to the privacy policies of such providers before completing transactions.
PROJECT-R MOBILITY PRIVATE LIMITED is not responsible for security breaches or disputes arising directly from third-party payment processors.
Data Security
We implement appropriate administrative, technical, and physical safeguards to protect personal data against:
However, no system of data transmission or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security.
Users are responsible for maintaining the confidentiality of their account credentials, including usernames and passwords.
Access and Control of Personal Information
Users have the right to review and update their personal information. Through their account settings, users may:
Users may request access to or deletion of their personal data by contacting the Company through the designated grievance contact. Requests may be subject to applicable legal retention requirements.
Confidentiality
Access to personal information is limited to employees, partners, and authorized personnel who require the information to perform operational duties. All personnel handling personal data are required to follow confidentiality and data protection standards.
User Consent
By using our website, mobile application, or services, you acknowledge and consent to the terms of this Privacy Policy and the processing of personal information as described herein.
Grievance Redressal
If you have concerns regarding the processing of your personal data or this Privacy Policy, you may contact our grievance officer.
We will make reasonable efforts to address and resolve all legitimate concerns.
Contact Information
For any queries, requests, or feedback related to this Privacy Policy, you may contact:
PROJECT-R MOBILITY PRIVATE LIMITED
101, Abhishrey Adobe
Kakatiya Hills, Jubilee Hills
Hyderabad - 500033, India
info@mjollnir.inAcceptance of Policy
By continuing to use our website, application, or mobility services, you confirm that you have read and understood this Privacy Policy and agree to be bound by its terms for as long as you continue to access or use our services.
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